Privacy Policy

 

Welcome to Casa Alta Design. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our interior design services.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, phone number, postal address, and any additional information you provide when you:

• Request a consultation
• Contact us for design services
• Sign up for our newsletter
• Participate in surveys or promotional activities

1.2 Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and browsing activities, including your IP address, browser type, operating system, referring URLs, and pages visited on our site.

1.3 Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, improve our website functionality, and analyze site traffic. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

• Providing Services: To schedule and manage consultations, deliver design services, and communicate with you about your projects.
• Customer Support: To provide customer service and respond to your inquiries.
• Marketing Communications: To send you newsletters, promotional offers, and other marketing communications that may be of interest to you. You can opt-out of receiving these communications at any time.
• Improving Our Services: To analyze and improve the functionality, performance, and user experience of our website.
• Legal Compliance: To comply with legal obligations and protect our legal rights, such as in response to legal process or requests from law enforcement agencies.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party service providers who assist us in operating our website, managing our business, and providing our design services.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
• Legal Requirements: If required by law or in response to legal process, we may disclose your information to law enforcement agencies, regulators, or other third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, please be aware that no data transmission over the internet or storage system can be guaranteed to be 100% secure.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You may request access to and correction of your personal information by contacting us.
• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions included in such communications or by contacting us directly.

6. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Casa Alta Design
Email: info@casaaltadesign.com
Phone: +351 21 814 1735

Thank you for choosing Casa Alta Design. We appreciate your trust and are committed to protecting your privacy.